Checking Up from the Neck Up

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Checking Up from the Neck Up

Sharkey Shines has built a considerable reputation from its' customers and its' followers. Now as people continue to talk about their relationship with us and they spread the word about our quality, we tune into the chatter and look for areas that we could improve on. It's called our "check up from the neck up." One thing that we cannot ignore is the level of quality that we bring to every job. So even before the job starts, we are getting everything we need ready and mentally preparing for how the job will be completed in the best way possible. We get there on time, and we simply do our job and stay in constant communication with one another. But to ensure top-notch quality,  we have to check up on everything. This means no windows can be left behind, sills must be spotless, and everything we bring on to the job needs to go home with us. Customers do not want to walk around and find dirt-ridden rags all over their front yard. After we finish our check up, it is time for our customers to see for themselves. We believe that it is important to be 100 percent honest and open with our customers and so we allow them to inspect our work until they are completely satisfied. We do not compromise our quality. My dad recalls a time when a customer actually wanted less quality for a cheaper price. My dad was not thrilled and tried to reason with the customer but the customer is always right in the end. He was not happy about it, but we did the job the way the customer wanted. Keeping ourselves in check is yet another quality of Sharkey Shines that draws our customers close and keeps them calling back every single time. A family serving families is what we claim to be and our customers are our most loyal witnesses.
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